Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-elders-mandarin-chinese-speaking.denvermentalhealthcare.com (hereafter referred to as “Therapy for Elders Mandarin Chinese Speaking,” “we,” or “our”). We prioritize the privacy and security of your personal information when you interact with our website, applications, services, and products. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of personal data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our online presence, including:

  1. Our official website at http://therapy-for-elders-mandarin-chinese-speaking.denvermentalhealthcare.com.
  2. Any applications, software, or services we offer through digital platforms.
  3. Interactions between users and our services, whether on the website, via apps, or through other communication channels.
  4. Third-party platforms linked to our site; however, please note that this policy does not extend to their practices, and they have separate privacy policies governing user data.

Processing Activities

This Privacy Policy guides how we interact with users when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit and engage with our websites linked to this policy.
  3. We communicate with you through emails, calls, texts (SMS), or newsletters.

Personal Data Collection

We collect a variety of personal data for different purposes:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data needed for processing transactions, including credit/debit card numbers, billing addresses, and payment history.
  • Financial Information: Records of financial transactions, balances, and other financial records relevant to our services.
  • Purchase Information: Items you buy from us, order details, delivery addresses, and purchase frequency.
  • Mobile Device Identifiers: Unique device IDs or IP addresses used for analytics and personalization.
  • Location Data: Information about your geographical location when using our apps or visiting our websites.
  • Feedback: Comments, reviews, and suggestions you provide to improve our services.
  • Social Media Information: Data from social media platforms when users choose to log in via these accounts.
  • Product Information: Details about products or services you show interest in or purchase from us.

We collect this data through direct user input, interactions with our digital platforms, and automated technologies used for analytics and personalization. We also rely on third parties who provide us with aggregated or de-identified personal data, subject to their privacy policies.

Cookies

We utilize cookies to enhance your experience and improve the functionality of our websites:

  • Strictly Necessary Cookies: Essential for navigating our sites and ensuring basic functionalities.
  • Preference Cookies: Remember user preferences and settings to personalize content.
  • Analytics Cookies: Track website usage, analyze trends, and measure performance.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling your service requests or transactions.
  • Complying with legal obligations and tax/accounting requirements.
  • Analyzing trends and improving our services.

Once these purposes are achieved, we securely delete or anonymize the data to protect your privacy.

Security Measures

We implement robust security measures to safeguard personal data:

  • Employing encryption for secure communication and data storage.
  • Partnering with trusted third-party processors who adhere to strict security standards.
  • Regularly testing and updating our security protocols to mitigate risks.

Children’s Privacy

Our services are not intentionally directed at children under the age of 18, and we do not knowingly collect personal data from them.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Right to restriction, portability, and object to processing.
  • Non-discrimination in providing services based on the exercise of these rights.

To exercise these rights, please contact our privacy team at contact@therapy-for-elders-mandarin-chinese-speaking.denvermentalhealthcare.com or through written correspondence. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions regarding privacy, data-related inquiries, unsubscribe requests, or other concerns, please contact us:

  • Email: contact@therapy-for-elders-mandarin-chinese-speaking.denvermentalhealthcare.com
  • Address: [Privacy Team Contact Address]